Banking on our Excellence

All the renewed approaches and operating focus in the banking industry relies on how robust their business processes are. Whether it is through BPO, custom software development or creating mobile applications, Schmetterling ensures that our clients in the banking industry can bank on our expertise to enhance their performance.

  • Better risk management
  • Enhanced transparency
  • Customer loyalty

Success through Flexibility

The combination of economics, geography and technology has put banking institutes under an increasing pressure to be smarter and more flexible. Serving banking & financial services clients now requires more efficient business processes than ever. Schmetterling helps its clients in the banking sector realize that the new business environment not only creates new challenges but offers opportunities to enhance their performance. Through our world-class BPO, software development, web development & internet marketing services we enable the banking sector to capitalize on the opportunities to run flexible and hence more effective business processes. Our work helps clients enhance their performance across all banking services including:

  • Retail Banking
  • Mortgages
  • Credit Cards
  • Asset Management

Simplified Business Processes for Stronger Performance

Realigning business models, business processes and internal attitudes towards the whole banking business is on the minds of all smart players in the banking sector. The underlying objective for all of them ultimately becomes creating simplified business processes in order to enhance performance. The role of IT and outsourcing is most critical for the banking sector and our broad spectrum of BPO solutions helps our clients in this industry create and maintain a competitive edge.

Front Office Solutions

Through BPO, telemarketing services, and outsourcing call centers we deliver the following front office solutions:

  • Advertising & Media
  • Inbound Campaign Management
  • Outbound Telemarketing
  • Customer Care incl. Account Queries & Issue Resolution

Back Office Solutions

  • Account opening & processing incl. information capture & screening
  • Application screening and card issuance
  • Account management
  • Fund Administration
  • Check clearing
  • Pre-Closure, Closure and Post Closure Services
  • Limit enhancements
  • Reconciliations for
    • Check payment
    • Accounting & payment
    • Security and Trade
    • ATM
  • Statement processing
  • MIS reporting
Important Notice

Please Note : Schmetterling does not offer jobs outside India, we have not appointed any agency to offer jobs outside India and we do not ask for any fees or commissions to apply or even work with us when selected.